Well, it is official I am going off the deep end!!!

I just called the Head of Customer Care at this company and left a scathing message (now I didn't swear) I just felt like swearing a lot. But I did use a very forceful and angry voice telling him about how I am getting nowhere with the customer service department and so I am going to go higher up! His name is Greg Parson and if you want his number.....it is more than available if you all want it!
Yes, I realize that it is very late at night but this stuff just gets me so angry that I can't get my money back that I am spitting nails and I have to aim it at someone.
You know, I think I will call tomorrow at normal hours and see what comes up too. Maybe I can actually talk to a human being! Amazing what technology can do, erase the human denomination of any conversation!
I am off for my take over of the world.........Yes I know Pinky has already tried!